Ask any direct seller what’s the secret to success, and most reps will tell you it is to always be looking for your next recruit. You know that growing your organization is important, that’s why the next secret to growing a thriving business is retention. Retention is when a customer or team member stays with you.
When your retention rate is high, people tend to stay with you longer, you will have a more stable business, and your sales volume is less likely to fluctuate, because customers and team members are satisfied.
Studies shows, that many people join the mlm business to get discounts on products and services. Therefore it only makes sense to recruit for retention. Give customers the red carpet treatment. Make sure to give the member exactly what she wants from the business. Whether it is a thriving business or to receive discounts, it is important for long-term success. This is the little known secret leaders use to build a loyal lifetime group of people.
So exactly what inspires customers and team members to stay around? A retention leader is a person who has the following attributes.
Nurturing is the key to retention in this business. A retention leader builds trust in their business relationship with others. Leaders keep this close relationship by taking care of customers and the team member’s needs. A leader will service members by motivating them, staying with them even in tough times.
In order to have a successful business, you must build your business on integrity. Be ethical, do what’s right. Always do what you say you will do. Then go the extra mile. Exceed your members and customers expectations. When you make integrity your focus for dealing with people in your business, your members will be inspired to stay with you.
A retention leader stays motivated to make dreams come true. The leaders know when they are helping others achieve their dreams; they are helping themselves in the process. So to achieve your own dreams, focus your efforts on helping members get what they want, by working with a plan.
Follow these daily practices and you will build a strong long lasting relationship with your team. Manage your team and understand their needs. When you understand their needs you will know how to move forward and help them achieve their goals. Help your members get on the fast track, and develop a strategy to move forward in business.
MLM retention of your downline can be achieved with the proper training. For more MLM ideas and free training, please visit my blog.